These Regulations define the general conditions, rules and manner of sale conducted by Aleksander Karkowski, running a business under the name MarePolonia Aleksander Karkowski with its registered office in Warsaw, via the online store MarePolonia.pl (hereinafter: “Online Store”) and defines the terms and conditions of performance by Aleksandra Karkowski, running a business under the name of MarePolonia Aleksander Karkowski with its registered office in Warsaw, free of charge electronic services.

§ 1 Definitions

1.
Business days – means weekdays from Monday to Friday, excluding public holidays.

2.
Delivery – means the actual act of delivering to the Customer by the Seller, via the Supplier, the Goods specified in the order.

3.
Supplier – means an entity with which the Seller cooperates in the field of delivering the Goods:

a)
courier company;

b)
Poczta Polska SA with its registered office in Warsaw.

4.
Password – means a string of letters, digits or other characters selected by the Customer during the Registration in the Online Store, used to secure access to the Customer Account in the Online Store.

5.
Client – means an entity for which services may be provided electronically or with which a Sales Agreement may be concluded in accordance with the Regulations and the law.

6.
Consumer – means a natural person making a legal transaction with an entrepreneur not directly related to its business or professional activity.

7.
Customer Account – means an individual panel for each Customer, launched on his behalf by the Seller, after the Customer has registered and concluded the contract for the provision of the Customer Account Service.

8.
Entrepreneur – means a natural person, a legal person or an organizational unit that is not a legal person, which the law provides for legal capacity, conducting business or professional activity on its own behalf and carrying out a legal action directly related to its business or professional activity.

9.
Regulations – means these regulations.

10.
Registration – means actual activity performed in the manner specified in the Regulations, required for the Customer to use all functionalities of the Online Store.

11.
Seller – means Aleksander Karkowski conducting business under the name MarePolonia Aleksander Karkowski with its registered office in Warsaw (00-116, ul .Świętokrzyska32m 97, NIP: 5223146097, REGON: 382247902, entered into the Central Register and Information on Economic Activity conducted by the Minister of Development; -mail: mare.polonia@gmail.com, who is also the owner of the Online Store.

12.
Store Website – means the websites where the Seller runs the Online Store operating in the marepolonia.pl domain

13.
Goods – means a product presented by the Seller via the Online Store Website, which may be the subject of a Sales Agreement.

14.
Permanent media – means a material or tool enabling the Customer or the Seller to store information personally addressed to him in a way that allows access to information in the future for a reasonable time for the purpose of this information and which allows the stored information to be restored unchanged.

15.
Sales contract – means a sales contract concluded at a distance, on terms specified in the Regulations, between the Customer and the Seller.

§ 2 General provisions and use of the Online Store

1.
All rights to the Online Store, including proprietary copyrights, intellectual property rights to its name, its Internet domain, the Online Store Website, as well as to patterns, forms, logos posted on the Shop Website belong to the Seller, and the use of them may take place only in a specified manner and in accordance with the Regulations and with the consent of the Seller expressed in writing.

2.
The Seller shall endeavor to make the use of the Online Store possible for Internet users using all popular web browsers, operating systems, device types and internet connection types.

3.
The Seller uses the mechanism of “cookie” files, which when used by customers from the Store Website, are saved by the Seller’s server on the hard disk of the Customer’s end device. The use of “cookies” is aimed at correct operation of the Store Website on the end devices of customers. This mechanism does not destroy the client’s end device and does not cause any configuration changes in the client’s end devices or software installed on these devices. Each customer can disable the “cookies” mechanism in the web browser of his terminal device. The Seller indicates that disabling “cookies” may, however, cause difficulties or prevent the use of the Store Website.

4.
In order to place an order in the Online Store via the Online Store Website and in order to use the services provided electronically via the Online Store Website, it is necessary for the Customer to have an active e-mail account.

5.
It is forbidden to provide the Customer with unlawful content and the Customer’s use of the Online Store, the Shop Website or free services provided by the Seller in a manner contrary to the law, morality or violating personal rights of third parties.

6.
The Seller declares that the public nature of the Internet network and the use of services provided electronically may involve the risk of obtaining and modifying Customer data by unauthorized persons, therefore customers should use appropriate technical measures that minimize the above risks. In particular, they should use antivirus programs and protect the identity of those using the Internet. The seller never asks the customer to provide him with any form of password.

7.
It is not allowed to use the resources and functions of the Online Store in order to conduct activities by the Customer that would infringe the interests of the Seller.

§ 3 Registration

1.
In order to create a Customer Account, the Customer is obliged to make a free Registration.

2.
Registration is not necessary to place an order in the Online Store.

3.
In order to register, the Customer should complete the registration form provided by the Seller on the Shop Website and send the completed registration form electronically to the Seller by selecting the appropriate function contained in the registration form. During registration, the Customer sets an individual password.

4.
When filling out the registration form, the customer has the opportunity to read the Regulations, accepting its content by marking the appropriate field in the form.

5.
After sending the completed registration form, the Customer shall receive, without delay, by e-mail to the e-mail address provided in the registration form, the Registration confirmation by the Seller. With this moment, an agreement is concluded for the provision of the Customer Account service by electronic means, and the Customer gains access to the Customer Account and changes made during the Registration of data.

§ 4 Orders

1.
The information contained on the Online Store Website does not constitute the Seller’s offer within the meaning of the Civil Code, but only the invitation of Customers to submit offers to conclude a Sales Agreement.

2.
The Customer may place orders in the Online Store via the Online Store Website, 7 days a week, 24 hours a day.

3.
The Customer placing an order through the Online Store Website completes the order by selecting the Goods he is interested in. Adding the Goods to the order is done by choosing the command “ADD TO THE CART” under the given Product presented on the Shop Website. The Customer after completing the entire order and indicating the method of Delivery and payment method in the BASKET, places the order by sending the order form to the Seller, selecting the “I BUY AND PAY” button on the Shop Website. Each time before the order is sent to the Seller, the Customer is informed of the total price for the selected Product and Delivery, as well as all additional costs which he is obliged to incur in connection with the Sale Agreement.

4.
Placing an order is submitting an offer to the Seller by the Customer to conclude an Agreement for the sale of Goods being the subject of the order.

5.
After placing an order, the Seller sends a confirmation of its submission to the e-mail address provided by the Customer.

6.
Then, after confirming the placement of the order, the Seller sends information about the acceptance of the order to the address provided by the Customer. Information about the acceptance of the order for execution is a statement of the Seller about the acceptance of the offer referred to in §4 subpara. 4 above and upon its receipt by the Customer a Sales Agreement is concluded.

7.
After the conclusion of the Contract of Sale, the Seller confirms to the Customer its terms, sending them on a Durable Medium to the email address of the Customer or in writing to the address indicated by the Customer during Registration or ordering.

§ 5 Payments

1.
The prices on the Shop Website placed at the given Product are gross prices and do not contain information on the costs of Delivery and any other costs that the Customer will be obliged to pay in connection with the Sales Agreement, which the Customer will be informed about when choosing the method of Delivery and placing the order.

2.
The customer can choose the following payment methods for ordered Goods:

a)
bank transfer to the Seller’s bank account (in this case, the order will be processed after the Seller sends the confirmation of the order receipt and after the funds have been credited to the Seller’s bank account);

b)
cash on delivery, payment of the Supplier when making the Delivery (in this case the order will be processed after the Seller sends the confirmation of the order);

3.
The Customer is always informed by the Seller on the Shop Website about the deadline in which he is obliged to make the payment for the order in the amount resulting from the concluded Sales Agreement.

4.
If the Customer fails to make the payment within the time limit referred to in §5 para. 3 of the Regulations, the Seller sets an additional deadline for the Customer to make a payment and informs the Customer about it on a Durable medium. Information about the additional payment deadline also includes information that after the expiration of this deadline, the Seller will withdraw from the Sales Agreement. In the event of the ineffective expiration of the second deadline for making the payment, the Seller shall send the Customer a durable medium a statement of withdrawal from the contract pursuant to art. 491 of the Civil Code.

§ 6 Delivery

1.
The Seller realizes the Delivery within the European Union.

2.
The Seller is obliged to deliver the Goods being the subject of the Sales Agreement without defects.

3.
The Seller places information on the number of Working Days needed for the Delivery and execution of the order on the Shop Website.

4.
The date of Delivery and execution of the order indicated on the Shop Website is calculated in Working Days in accordance with §5 para. 2 of the Regulations.

5.
The date of Delivery and execution of the order indicated on the Shop Website is counted in Working Days from the date of conclusion of the Contract of Sale in the event the Customer chooses the “cash on delivery” payment option.

6.
The ordered Goods are delivered to the Customer via the Supplier to the address indicated in the order form.

7.
On the day of sending the Goods to the Customer, the Customer confirms the delivery of the parcel to the Customer’s e-mail address.

8.
The customer is obliged to examine the delivered parcel in time and in the manner accepted for parcels of a given type. In the event of a loss or damage to the shipment, the Customer has the right to demand from the Supplier’s employee to draw up the proper protocol.

9.
The Seller attaches to the shipment being the subject of the Delivery a VAT invoice for the Goods delivered.

10.
In the absence of the Customer at the address indicated by him, given when placing the order as the delivery address, the Supplier’s employee will leave a notice or attempt to contact by phone to determine the date on which the Customer will be present. In the event of returning the ordered Goods to the Online Store by the Supplier, the Seller will contact the Customer by e-mail or by phone, by specifying the date and cost of the Delivery with the Customer again.

§ 7 Warranty

1.
The Seller provides the Delivery of the Goods free from physical and legal defects. The Seller is liable to the Customer if the Product has a physical or legal defect (warranty).

2.
If the Product has a defect, the Customer may:

a)
submit a statement of withdrawal from the Contract of Sale, unless the Seller immediately and without excessive inconvenience for the Customer will replace the defective Product with a product free from defects.

b)
demand replacement of defective product with one free of defects. The Seller is obliged to replace the defective Product with one free of defects within a reasonable time without excessive inconvenience to the Customer.

3.
The customer who exercises the rights under the warranty is obliged to deliver the defective item to the address of the Seller. In the case of the Customer being a Consumer, the delivery cost is covered by the Seller.

4.
The Seller is liable under the warranty if the physical defect is found before the expiry of two years from the release of the Goods to the Customer. A claim for replacement of the Good to be free from defects expires after one year, but the date may not end before the deadline specified in the first sentence. Within this period, the Customer may withdraw from the Sales Agreement. If the Customer requested a replacement of the Good for free from defects to withdraw from the Contract of Sale or submitting a declaration, it commences once the deadline for replacement of the Goods has expired.

5.
Any complaints related to the Products or the implementation of the Sales Agreement, the Customer may submit in writing to mare.polonia@gmail.com

6.
The Seller within 14 days from the date of the request containing the complaint, will respond to the complaint of the Goods or complaints related to the implementation of the Purchase Agreement notified by the Customer.

7.
The Customer may submit a complaint to the Seller in connection with the use of free services provided electronically by the Seller. The complaint may be submitted in electronic form and sent to mare.polonia@gmail.com. In the complaint, the Customer should include a description of the problem. The Seller shall promptly, but no later than within 14 days, consider complaints and give the Customer a reply.

8.
The seller does not use out-of-court dispute resolution, referred to in the Act of 23 September 2016, out-of-court resolution of consumer disputes.

§ 8 Withdrawal from the Sales Agreement

1.
The Customer who is a Consumer who concluded the Sale Agreement may withdraw from it without giving any reason within 14 days. If the client is an entrepreneur (ie a natural person, a legal person or an organizational unit that is not a legal person, the law grants legal capacity, conducting business or professional activity on its own behalf and performing a legal act directly related to its business or professional activity), then it can not he rely on the right to withdraw from the contract.

2.
The period for withdrawal from the Contract of Sale starts from the moment the Consumer takes possession of the Good.

The Consumer may withdraw from the Sales Agreement by submitting a declaration of withdrawal to the Seller. This statement may be submitted via email to the address of the Seller.

3.
In the event of withdrawal from the Sales Agreement, it is considered void.

4.
If the Consumer submitted a statement on withdrawal from the Contract of Sale before the Seller accepted his offer, the offer ceases to be binding.

5.
The Seller is obliged to immediately, no later than within 14 days from the date of receipt of the Consumer’s statement on withdrawal from the Contract of Sale, return all payments made by him, including the cost of Delivery of the Good to the Consumer. The Seller may withhold reimbursement of payments received from the Consumer until receipt of the Goods back.

6.
The consumer is obliged to return the Merchandise to the Seller immediately, but not later than within 14 days from the date on which he resigned from the Sales Agreement. To meet the deadline, it is enough to return the Goods to the Seller’s address before the deadline expires.

7.
In the event of withdrawal, the Customer who is a Consumer bears only the direct cost of returning the Goods.

8.
If due to its nature, the Product can not be returned by normal mail, the Seller informs the Consumer about the cost of returning items on the Shop Website.

9.
The Consumer is liable for the decrease in the value of the Product as a result of using it in a way that goes beyond what is necessary to establish the nature, characteristics and functioning of the Good.

10.
The Seller shall refund the payment using the same method of payment as used by the Consumer.

§ 9 Unpaid services

1.
The Seller provides free electronic services to Clients:

a)
Contact form;

b)
Running a Customer Account.

2.
The services indicated in §9 para. 1 above are provided 7 days a week, 24 hours a day.

3.
The Seller reserves the right to choose and change the type, form, time and method of granting access to selected services mentioned above, which will inform Clients in a manner appropriate to the amendment of the Regulations.

4.
The Contact Form service consists in sending a message to the Seller via the form placed on the Shop Website.

5.
Resignation from the free service Contact Form is possible at any time and consists in ceasing to send inquiries to the Seller.

6.
The Customer Account Service is available after registration on the terms described in the Regulations and consists in providing the Customer with a dedicated panel within the Online Store Website, enabling the Customer to modify the data he provided during Registration as well as tracking the order completion status and the history of orders already completed.

7.
The Customer who has registered may submit a request to delete the Seller’s Customer Account, however, if the Customer requests the Customer’s account to be removed by the Seller, it may be deleted within 14 days of the request being made.

8.
The Seller is entitled to block access to the Customer Account and free services, if the Customer acts to the detriment of the Seller or other Customers, violation of the provisions of law or the provisions of the Regulations by the Customer, and when blocking access to the Customer Account and free services is justified by security reasons – in particular: the Customer breaking the security of the Store Website or other hacker activities. Blocking access to the Customer Account and free services for the aforementioned reasons lasts for the period necessary to resolve the issue constituting the basis for blocking access to the Customer Account and free services. The Seller shall notify the Customer about blocking access to the Customer Account and free services by electronic means to the address provided by the Customer in the registration form.

§ 10 Protection of personal data

1.
The rules for the protection of Personal Data are set out in the Privacy Policy.

§ 11 Termination of the contract (not applicable to Contracts of sale)

1.
Both the Customer and the Seller may terminate the contract for the provision of electronic services at any time and without giving reasons, subject to retaining the rights acquired by the other party before the termination of the above-mentioned. contract and provisions below.

2.
The Customer who has completed the Registration terminates the contract for the provision of electronic services by sending to the Seller an appropriate declaration of intent, using any means of remote communication, enabling the Seller to read the Customer’s declaration of intent.

3.
The Seller terminates the contract for the provision of services by electronic means by sending an appropriate statement of will to the Customer to the email address provided by the Customer during the Registration.

§ 12 Final provisions

1.
The Seller shall be liable for non-performance or improper performance of the contract, but in the case of contracts concluded with Clients being Entrepreneurs, the Seller shall be liable only in the event of deliberate damage and within the limits of actual losses by the Client being the Entrepreneur.

2.
The content of these Regulations may be recorded by printing, saving on a carrier or downloading at any time from the Store’s Website.

3.
In the event of a dispute arising out of the concluded Sales Agreement, the parties will endeavor to resolve the matter amicably. The law applicable to the resolution of any disputes arising from these Regulations is Polish law.

4.
The Seller informs the Customer who is a Consumer about the possibility of using extrajudicial means of dealing with complaints and pursuing claims. The rules of access to these procedures are available at the registered offices or websites of entities authorized to deal with disputes out of court. These may include, in particular, consumer ombudsmen or Provincial Inspectorates of the Trade Inspection, whose list is available on the website of the Office of Competition and Consumer Protection.
The Seller informs that at http://ec.europa.eu/consumers/odr/ there is an online platform for settling disputes between consumers and entrepreneurs at the EU level (ODR platform).

5.
The Seller reserves the right to change these Regulations. All orders accepted by the Seller for execution before the date of entry into force of the new Regulations are implemented on the basis of the Regulations, which was in force on the date of placing the order by the Customer. The amendment to the Regulations comes into force within 7 days from the date of publication on the Shop Website. The Seller shall inform the Customer 7 days before the entry into force of the new Regulations on amendments to the Regulations by means of an e-mail message containing a reference to the text of the amended Regulations. In the event that the Customer does not accept the new content of the Regulations, he is obliged to notify the Seller about this fact, which results in the termination of the contract in accordance with the provisions of §11 of the Regulations.